To locate EOBs located in the client's ShareFile:
1. Log into your agency’s ShareFile. If you aren’t sure how to do that, contact your Client Success Manager at support@emergicon.com..
2. Once logged in, select the folder marked Emergicon Uploads. (See Figure 1)
Figure 1
3. Click on the folder to open it.
4. Once in the folder, a search can be done by date. The documents can be sorted by clicking on the arrow for ascending/descending date next to the header titled Uploaded. ( See Figure 2)
Figure 2
5. EOBs can also be searched by payment amount using CTRL+F, then entering the payment amount.
6. After clicking on the desired EOB, you will see the options to print, download, etc. will be available.